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Return & Refund Policy

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Return & Cancellation Guidelines

Effective Date: October 2026

At Narbada Ayurveda (A Partnership Firm), customer satisfaction is our top priority. If you are not completely satisfied with your order or have received a damaged item, we are here to support you with an easy return and refund process.

Return Eligibility

  • Return requests are accepted within 7 days of order delivery.
  • Items must be completely unused, unsealed, and in their original condition.
  • Original brand packaging and tax invoice must be preserved for return verification.

Non-Returnable Items

Due to hygiene, safety, and health regulations, the following items cannot be returned:

  • Opened or unsealed food powders, herbs, or seed packs.
  • Products damaged or altered due to improper customer storage or handling.
  • Customized or special bulk blend requests.

Refund Processing

Once your returned item is received at our facility and successfully inspected by our quality assurance team, refunds are initiated within 5 to 7 business days back to your original payment method.

Need Help with Returns?

For any cancellation, exchange, or return assistance, please reach out directly to our dedicated customer support team:

M/s Narbada Ayurveda A House of Holistic Herbs
Customer Care:
+91 99881 98811
Working Hours:
Mon – Sat: 9:00 AM – 8:00 PM
GSTIN: 03AAZFN4417D1Z9
FSSAI Licence: 22126652000161
Website: www.narbadaayurveda.com